Services

Services

Systems

Avaya IP Office Solutions

Avaya IP Office offers the perfect solution to the many communications challenges facing small to midsized businesses. Some of the key features and benefits include:

  • Grow at Your Own Pace - By using combinations of base cards and expansion modules, you can grow at your own pace and budget, adding more advanced capabilities as your company grows.
  • Reduce Costs – With capabilities like conferencing, Voice over IP (making calls over managed Internet service), or telephony, and the overall benefits of a converged communications system.
  • Be Accessible – IP Office keeps everyone in touch through easy, flexible options for call/message forwarding, twinning and one-number access.
  • Link Multiple Offices Together – IP Office provides businesses with multiple locations feature transparency and unique capabilities between sites.

Avaya Partner ACS System

  • The Avaya Partner System is perfect for small, growing businesses.
  • It is easy to use, and highly reliable with features including low cost effective voice mail options, conferencing, line pooling, and one number reachibility to name a few.

Avaya Merlin Magix Integrated System

Avaya Merlin Legend System

We Service, Maintain, and Upgrade Vintage Systems no longer available. Not sure which system you have? Give us a call!

Add Ons

Headsets

Free up your hands while on the phone, to increase productivity, and improve ergonomics. (www.plantronics.com)

Music On Hold

Relieve the tension of your waiting callers, with music on hold. (www.magic-on-hold.com)

Cabling

Structured Cabling Services include:

  • Copper and Fiber Optic Design and Installation
  • CAT 3, CAT 5e, CAT 6, Fiber Optics and CATV
  • Complete Cable System Management
  • MDF/IDF Build-outs and Clean-up
  • Project Management Services

Specialized Projects

  • Wide Area Network Voice Solutions
  • Fax Server
  • Remote Maintenance
  • Professional Consulting Services
  • Relocation and Expansion

Service/Support

Whether you use an Avaya Solution that is new or old, large or small, we can customize a maintenance plan that works for you.
Some options include:

  • Maintain and Service Vintage Equipment
    • Including Magix, Partner, and Legend Systems
  • Post Warranty Protection Plans
  • User Training and Customization
  • Service Audits to help you save money and reduce costs
  • Remote Access and Programming

Telecommunications/Network Services

We provide complete end to end telecommunication and network services thanks to the partnerships we have established with the top technology companies in the industry. From cabling, to extra lines, dual tones, service, and maintenance, we do it all so you don’t have to!