AI That Works Where You Work
UNITE AI Assistant
Get quick answers, create content, and translate text so work moves faster without extra tools. AI Assistant streamlines routine and complex tasks—writing content, summarizing emails, translating text, solving problems, generating code, and more—without leaving the Unite app.
AI Call Recap & AI Meeting Recap
AI Call Recap automatically analyzes your recorded calls and delivers a complete post-call package - transcription, sentiment, topic breakdown, and summary. Simplifies workflows and meeting follow-ups and elevates customer interactions. AI Meeting Recap immediately transcribes and summarizes meetings, delivering action items, key topics, and transcripts. Saves time, boosts engagement, and ensures clear next steps for every participant.
AI-Powered Productivity for Customer-Facing Employees
AI Agent Assist
Make human agents better and more confident with suggested responses, information retrieval, and task automation. Let our AI Agent intelligently chat with customers, quickly interpret their needs, and efficiently route them through your support experience.
AI Supervisor Assist
Give your supervisors the visibility and tools they need to lead more effectively. Intermedia AI Supervisor Assist provides real-time insight into every customer interaction — from live sentiment tracking to mid-call summaries and topic tagging — so leaders can identify issues early and coach in the moment. Supervisors can whisper guidance, chat with agents, or join calls as needed to maintain quality and consistency across the team.